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Choose your cart Mobile solutions. Home solutions. Have a phone you love? Line must remain active for 45 days. See vzw. Support Motorola Motorola moto z play. Motorola moto z 2 play. Find device-specific support and online tools for your Motorola moto z 2 play. Select another device. Activate and setup. Activate your moto z 2 play Top 10 things to do with your new smartphone. Popular topics. Motorola info. Troubleshoot moto z 2 play edition.
This online tool will help you identify and resolve problems with your device. Filter all topics below. All Topics. Social Networking. Using Verizon Wireless or Manufacturer Approved Accessories heading Check out this info on using compatible accessories.
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Upload and back up your contacts, pictures, videos, music, documents and more. Motorola moto z2 play User Guide PDF heading This Motorola moto z 2 play User Guide can help you get the most out of your device, like Home Screen features, shortcuts, the notification area, navigation tips, device setup, and advanced use.
Prepare for an International Trip heading Here's how to check for service availability around the world and find the best plan for your trip abroad. Top 10 Things to Do with Your New Smartphone heading Learn how to set up your new smartphone with important features and functions. Can you please send me the pdf so we can try this in our end?
Thank you. Thanks for your answer. Actually, these pdf's were examples, as I said, appart from picture, txt, html formats, any file in any other format, like office, pdf, exe, or any other file extension particular for any program, is shown as an empty file folder, when viewing content on PC. If you see content from the phone, everything is normal, you can send files from phone via email, bluetooth, file transfer, etc.
Therefore, there's nothing wrong with the files that are not shown properly in the pc. Thanks, it might be, but when I connect via USB to a new computer, for instance, I see how the MTP driver is properly installed at least it says so and you can navigate to folders At the moment I cannot resinstall the phone to factory settings, Iwould need a less agressive solution, so to speak I'm not aware of any instances like this but we'd like to replicate this with the files that you have if that's okay with you.
Also please try the suggestion I provided in my previous post. Send these files to your email and download it to your computer, check and see if you can open the files. Will appreciate any results. Let me know, thanks. View All. Additional terms governing the Ideation Program are included in the Ideation Terms and may be found here. Lenovo is committed to environmental leadership from operations to product design and recycling solutions.
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I If I see the same filder when connected to computer File transfer , I see this: You see the pdf's now are file folders. If I double click one of the invoices, is like opening a folder indeed, actually like opening en empty folder: Copying the pdf from phone to computer would be, as expected, like copying an empty folder, so no content. Let me know if there's any way to solve this.
Sometimes I use my phone as massive pendrive. Artim96 I don't know if it's a windows problem, I have several Windows 7 Ultimate x64 machines giving the same problem, but I also tried a Windows XP and a Windows 10 with the same result I tried to update the Moto Z2 Portable Device drivers but unsuccessfully Or the device builds a defect database for MTP but I don't know how you could fix that.
Maybe with a factory reset.
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