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See image below. Was this reply helpful? Yes No. Sorry this didn't help. Thanks for your feedback. Choose where you want to search below Search Search the Community. Search the community and support articles Favorites, history, and downloads Microsoft Edge Search Community member. You will see the Download icon at the top-right corner. Click on it to download the file. Hover your mouse over the image, and the Download button will appear. If you view files in the grid view, the Download button will be present on the file.
Click on that to download the file. Alternatively, you can click on the Download all button present at the top as well. For many users, Google Drive gets stuck on Preparing Zip file message only. To fix that, you need to click on the Leave site button when a pop-up appears that asks whether you want to Leave site or Cancel.
Clicking the Leave button starts the download process. We have covered the Google Drive not downloading Zip files issue in detail. Do take a look for other solutions. To enable cookies, open drive. Click on the tiny lock icon present on the left side of the address bar. Then, select Cookies from the list. In the pop-up window that appears, click on the Blocked tab.
Check if you find any link related to Google. Click on that and hit the Allow button at the bottom. Finally, click on Done. Restart the page or the browser, and you should be able to download the files again. When someone sends you a Google Drive link to download files, you need to be signed in with the same account allowed to access those files. Basically, Google Drive file sharing permissions works in two ways. The owner who generates a link for the file or the folder can let anyone with the link access the file.
In that case, any Google account can be used to view or download files. But the owner can also restrict the files to a select few users only based on their email address.
In such cases, you need to switch your Google account to the right one. If you are a Google Chrome user, you can sign into multiple Google accounts.
However, one of them is used as a default account. That account is also used for the Google Chrome sync feature. Whenever you receive a Google Drive link accessible from a different account, you need to switch to that account. To do so, open drive. You will be signed in with the default account.
Click on the profile picture at the top-right corner of the Drive screen. Your Google accounts will show up. Click on the one that you want to switch to.
A new window will open where you are logged in with your second Google account. If you close the window and open the Google Drive website again, you will be logged in with the default account. Repeat the steps to switch the Google account in Drive.
Then try to download files with only one account registered in Chrome. Do you use ad blocker extensions on your browser? Disable any ad blocker or recently downloaded third-party extensions. That should fix the issue. Similarly, if you are using an antivirus on your computer, disable it temporarily. See if you can download files from Google Drive.
Sometimes, the issue is with a particular browser only. First, update the browser. While this is not a proper fix, use this method as a workaround if nothing else lets you download Google Drive files.
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