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Why is this happening? This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread. Applies to: Adobe Acrobat Reader. Troubleshooting tips for Reader-enabling forms. If you are having trouble enabling forms for Reader users, check the following conditions:. Reader-enabling forms option is unavailable in the Advanced menu.
This feature is not available in Adobe Reader. If you are editing the form, click Close Form Editing in the upper-right corner of the form. Make sure that the security settings allow form filling. The Compatibility View displays a page as if it were in an earlier version of the browser. For instructions on how to switch to this view, see Fix site display problems with Compatibility View.
Restart your computer, then open the web page again. Restarting clears the computer memory and memory cache. Simply restarting your computer frequently resolves display issues. Clear the browser cache sometimes called temporary Internet files to ensure that you're viewing a fresh version of the page.
Be careful when selecting the options. Clear only the browser cache. If you clear all temporary Internet files, you could delete the cookies that contain login information and preferences.
Most browsers let you choose the type of content you want to delete. Firefox: Delete browsing, search, and download history. Chrome: Delete your cache, history, and other browser data. Internet Explorer 8 through 11 : Viewing and deleting your browser history. Internet Explorer 7 : Delete webpage history. Acrobat and Reader are bit applications on Windows. Note: Only Reader In some versions of Internet Explorer, select the question mark in the upper-right corner to select About Internet Explorer.
To switch to the bit Internet Explorer, first exit bit Internet Explorer. Then double-click the program icon for the bit version:. Reader or Acrobat could be damaged. Repairing the installation is a quick troubleshooting safeguard. If none of the solutions in the previous sections solve the issue with viewing PDFs, you can try the following advanced steps.
For example, on some systems, the add-on appears when you select Run Without Permission. Note: If the button says Disable, then the add-on is already enabled. This button toggles between Enable and Disable, depending on the status of the selected add-on. Make sure that File reads "nppdf Create a user account that has the same permissions as the account you use when the problem occurs.
Or create a local administrator account. If the problem doesn't recur when you log on to the new account, then the original user account could be damaged. For information on setting up a user account, refer to the following resources or contact your network administrator:.
Windows XP: To add a new user to the computer. Disclaimer: The registry contains system-related information that is critical to your computer and applications. This file cannot be found. Need more help? Expand your skills. Get new features first. Was this information helpful? Yes No.
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